First, at the core of the product is an end-user-centric dependency model that is auto-discovered and kept up to date. This allows the product to give complete visibility and insight right from end-user to server. Second, EuVantage’s end-user experience module continuously monitors end-user experience via synthetic transactions. If you see any anomalies in the end-user experience you can directly jump to a troubleshooting workflow.
It is an agentless tool.
All the data is stored in our discovery and collection engine for 7 days. This component is installed on premise/data center. The collected data also gets uploaded to the EuVantage cloud for correlation, analytics and visualization.
Yes, EuVantage® has near real-time (upto 60 seconds lag) intelligent reporting via its dashboards and notifications that alerts IT operations managers to potential issues.
types of accounts.
- Administrator Account and
- Operator Account
Yes. Based on the roles of the user (account type) the appropriate dashboard will be displayed.
No. If you are already on the trial edition you do not need to re-install EuVantage®. Our support team will send you your paid version keys to keep it going.
You will receive an email with the link to upgrade when new releases / service packs are made available.
Trial period starts from the day you install the software.
Installing EuVantage® is a fairly straight-forward process. You can use your trial registration link to request a download link. Our support team will verify the request and setup an account for you and send a link to download the discovery and collection engine. Upon installing this component you can login to your EuVantage cloud account and start the using the software. You do NOT need any additional software to get started with EuVantage®.
From central portal to client monitoring agent it will require 128kbps. From client monitoring to end devices the bandwidth will vary based on the no. of devices to be monitored.
Yes, email support is available. You may drop an email at email@example.com or call on 1-844-228-6798.